What We Collect and Why We Hold It
When you open an account with us, we collect the details you submit — your name, contact information, and the wallet identifiers you link for funding, whether that is DANA, OVO, or GoPay. Each time you add funds or request a withdrawal, our system logs the
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transaction reference, timestamp, and wallet type so we can match your deposit to the correct account and resolve any payment queries quickly. We also collect technical data: your device type, browser, IP address, and session identifiers. This lets us flag unusual login attempts and keep your
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account accessible only to you. We do not sell or rent your personal data to third parties for marketing. Data shared with payment processors — including DANA, OVO, and GoPay — is limited to what those processors need to complete a transaction. Retention periods follow applicable
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regulations in eligible regions. Where local law applies, your data is processed only to the extent permitted by that law. If you close your account, we will retain transaction records only for the period required by applicable financial regulations, then delete or anonymise the rest. Availability
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of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.